ITIL® – MALC – Managing Across the Lifecycle course
Course: Open for all meeting the prerequisites
Certificate: ITIL® Expert in IT Service Management Certificate
Prerequisites: Min. 17 credits in the ITIL® Qualification Scheme.
Number of participants: 4-12
Duration: 5 days, 9:00 am – 5:00 pm
Location: Aarhus or Copenhagen, Denmark.
Exam: 2 hrs. (+30 min if English is not your native language) “closed book” exam of a multiple-choice, scenario based, gradient-scored paper of 10 questions. To pass the exam, you must have min. 35 marks out of a max. 50 marks (70%). Bring your own PC to the exam.
Before the exam, documentation (certificates) giving a min. 17 credits will be checked.
Gives + 5 credits. Together with the prerequisite of 17, you’ll have the needed 22 for ITIL® Expert.
Price: 17.900 Dkr. excl. Danish VAT, but incl. materials, exam, lunch, coffee/tea.
The course will be held when there is a minimum of 4 confirmed participants 2 weeks before the course. Up to this date, there’s no fee for cancellation.
If you cancel your participation after this date, there is a cancellation fee of 50% of the price. The cancellation fee is 100% of the price 1 week before start of the course. Courses can’t be swapped between individuals, as sign-up for exam is personal.
If the course is cancelled due to too few participants, the full payment will be refunded.