ITIL FOUNDATION – INSPIRATION NEXT EXIT
TEASER: The ITIL Foundation Student Guide from reflectIT is a well-designed study guide and reference for those who want to pass an ITIL Foundation course and/or implementing ITIL in their organizations. It covers all volumes of the framework in detail and as it is a digital guide it enables bookmarks, search functions …
(Danish version – for english version click here)
“The ITIL Foundation Student Guide from reflectIT is a well designed study guide and reference for those implementing ITIL in their organizations. It covers all volumes of the framework in detail and as it is a digital guide it is much more convenient than the printed material. The chapter on Continual Service Improvement is especially welcome as it is not covered deeply in the framework itself.”
David Attwood, Global Business SAP Manager / Team Lead at Siemens Wind Power. Esbjerg Area, Denmark.
“A very accessible book that is a must for new ITIL students or people who simply wants a great reference guide. I have used this book both as a student and as a teacher. The book is very well structured and makes navigation between chapters and topics a breeze. I am particularly fond of the many self-explanatory illustrations that compliments the written content. An additional plus for those seeking a certification are the many example questions, which act as great learning tool as well. Overall a very recommendable book.”
Martin Long Teglgaard, Rigspolitiet, Koncern IT, Specialkonsulent – 12. september 2015